Repair guides and support for phones manufactured by Oppo Electronics Corp.

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Why is my phone cannot be on?

Nothing appears on the screen except the word OPPO.

I switch off the phone and restart but only the word OPPO appears.

What should I do?

Thank you.

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Your phone might have bootloop caused by software problem and it could be solve by hard reset. Hold volume up and power button at same time until screen shows oppo and small recovery mode text below. Just follow the wizard on screen to reset aka format and wipe cache so on.

There are also way to reset using pc and you can find tutorial on how to do that googling oppo hard reset or unbrick oppo. Mine has same problem too but it cannot enter recovery mode or recognized by pc. So just waiting for expert help on this

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I'm done hold volume up and power button at the same time and it shows fastboot so can i get next step ?


hi sophie. i'm sorry if its too late but i will share this just in case

before entering fastboot, you have to download your phone firmware from internet first. make sure you find firmware for correct model number to avoid other problems.

put it on sd card and insert into your phone

enter fastboot, choose wipe data and cache first to clear your existing firmware files from affecting your new firmware installation

then find install from sd card, and look for firmware files you put on sd card to install new firmware. proceed until installation complete and phone restarts

make sure before you do these steps, CHARGE your battery phone fully to avoid disruptions on install. if your install stops suddenly because of low power, it can cause big problem


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hi, farah

i think it's not a big problem try to get the battery out and put it again , also don't forget to give your oppo few minuites to refresh before use it again , i hope it works with you .

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farah wahida suhaimi will be eternally grateful.
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