Why does vertical line appear on documents using ADF as source

If I copy from the flatbed everything works fine. However if I copy or scan using the ADF, then a black vertical line appears down the center of the output document.

I wonder if there is dust or dirt in the ADF causing the line to appear, if so where can I find instructions for opening and cleaning ADF.

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Didnt work. Cleaned the entire ADF area and nothing helped


Cleaning didnt work. The line is very straight, top to bottom, not smudged like dirt. Almost like a scratch.


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Here is a link to the User Manual that shows how to clean the ADF area and rollers. Scroll down to Cleaning and Transporting your Product, click to open then click on Cleaning your Product


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Score 8


clean the small glass. worked!


Cleaning the small glass worked. Thank you


This is so cool!! thank you!!!


yes cleaning glass did the trick . thanks


Cleaning the narrow strip of glass on the left worked - also vacuumed the left side to remove dust. - Thanks


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rglee46 will be eternally grateful.
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