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Straightalk phone keeps saying Mobile network state disconnected

Ok so my phone wont work it its straightalk and i havnt refilled in a while and i just bought a new sim card and use the $40 card to refill it. I noticed that i also dont have a phone number when i go into settings. Im not sure what to do if anybody had the same problem and figured out how to fix it please let me know I really need help w/ this ..thank you

Answered! View the answer I have this problem too

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Mine was the same...re inserted Sim restarted phone turned data and wifi off and on and nothing....go turn airplane mode on for 30+ seconds and then turn it back off with your data turned on and your wifi also turned off

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Hi

Have you activated the service?

Here is a link to the Straightalk website.

https://www.straighttalk.com/wps/portal/...

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I have service is this my phone or something they have done I'm family mobile it has kept going from emergency calls to network and then I discovered it's disconnected too

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Please Please Help Me!! I'm not sure why but my screen an everything I click on. Is like in NEGITIVE MODE I MEAN EVERYTHING I TRY AN LOOK AT LOOKS LIKE A NEGITIVE FROM AN PHOTO. AN SOME SCREENS ARE JUST BLACK IM NOT ABLE. TO SEE ANYTGING IVE BEEN DEALING WITH THIS FOR AWHILE BECAUSE I DON'T WANT TO RESET MY PHONE

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Had the same problem. I have a LG Fiesta 2. Had to change APN to

TRACFONE.VZWENTP.

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Thanks it works.

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Hi,

You can fix it with the carrier settings or reset the network, here’s how to fix it:

https://grouphowto.com/mobile-network-st...

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Thanks, it work for me. Love the instructions

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@Abdel Lamrani You are very welcome

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If you are new to this and don’t about the issue, then you must read this part. Otherwise, you can skip it. The error called “Mobile Network State Disconnected” it’s about the signal issue of an Android phone, often it happens because of the network sim if you have an only 3G sim and the phone is trying to connect to the 4G network.

Diagnose the mobile network state disconnected Error

  • Method 1: Restart the device
  • Method 2: Check for Networks
  • Method 3: Check For the Reception
  • Method 4: Check router settings
  • How to fix mobile network state disconnected Error?
  • Method 1: Change Mobile Network mode(3G/4G)
  • Method 2: Reset Network(Sprint, AT & T)
  • Method 3: Deactivate The WIFI Connection
  • Method 4: Reset The APN Settings

Source: https://fixyourandroid.com/fix/mobile-ne...

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Want customer service please

Update (10/29/2022)

Yes need customer service

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Average will be eternally grateful.
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