scans and copies print in a yellow background
I have HP Envy 4500e all-in-one. When I copy or scan in color, the whole page prints in yellow. This does not happen when I order a print from computer in color. I have tried the reset by disconnecting power cord from both ends. I have tried the scan/copy doctor. I have watched when it is copying and the bulb itself gives off a yellow light. Do you have any suggestions?
Is this a good question?