Released in 2013, this laptop comes equipped with a 16” LED-backlit screen, 500GB hard drive with 4GB of RAM, and pre-installed with Windows 8. It also comes with a built in HD webcam and digital microphone, as well as Dolby dual speakers.

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Your pc couldnt start propely

Hello i have a hp 15 form 2013 and everytime i turn on my laptop

it takes me straight to a blue screen that says. Your pc coudnt start propely

A required device isnt connected or cant be accessed

Error code 0xc0000185

Youll need to use the recovery tools on your installation media. If you dont have any installation media (like a disc or usb device) contact your system administrator or pc manufaturer

Press enter to try again

Press f8 for startup setting

Press esc for uefi firmware settings

What should i do please answers asap thank you

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1 Answer

Chosen Solution

You need to get a windows install disk and use the repair function on the disk . Boot from the cd and when it asks what you want to do select repair. You could also try running a sfc scannow in command prompt this will scan your system files and repair corrupted files. Make sure you run the scan as admin.

Hope this helps

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