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No lights on the ink cartridges

Printer displays error code 6A81 and the lights on the ink cartridges do light. Canon tech support said, "It's a hardware problem. Buy a new printer."

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my ink lights are not lighting up its a brand new coppier just got it today

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Hi,

The following two links may be relevant to your problem.

http://www.justanswer.com/printers/6kzey...

http://printercode.blogspot.com.au/2013/...

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Use the right or left cursor to select [Maintenance / settings], then press.

Choose the right or left cursor to select [Device settings], then click.

Use the up or down cursor to select [Reset setting], then press.

Press the up or down projectile to choice one of the below selections and then click.

Telephone no. only

Setting only

Reset both

Use the up / down arrow to select [Yes] on the validation screen and then click.

Press the button to return to the COPY menu.

For more info click at [ https://www.canonprinterssupport.us|Canon Printer Customer Service Phone Number ]

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