Bose QC20i Headphones - 2 of the 3 Audio Controls are stuck

Hi, I have QC20i Bose Headphones and 2 buttons on the Audio control are stuck down and don't spring back up. It's like they are collapse. Any help appreciated! Thanks!

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I have same issue (but with one of the buttons). I can't figure out how to take apart the control box.


hi- any chance you've figured out how to fix this? Thanks! I have the same problem.


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Hi, I have a similar problem on the middle button, Bose do not repair they offer a discount on a new one.

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