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Announced in March 2015, and released April 10, 2015, the Galaxy S6 is the next flagship in the Galaxy line. The curved screen version is known as the Galaxy S6 Edge.

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Phone has gone off

My S6 had once for a whole week couldn't access the network then functioned normally.

After that I couldn't make calls or send messages then it just went off while it was on charge via USB on my desktop.

Please assist as my phone is just 5 months old

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Chosen Solution

The best option in this case may be to go through your carrier's warranty process to obtain a new phone, especially if it is completely unresponsive. Is the device being recognized by a computer? You can also try a soft or hard reset as well. I hope one of these helps!

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