My closed captioning stopped working

can this problem be fixed

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Hi,

Do you get an brief indication on the TV when first pressing the CC button on the remote control that Closed caption has been turned on? If not the CC button on the remote may be faulty.

You can turn on Closed Caption by the following method.

Using your remote press - Menu - select Setup - select Closed Captions - select ON. Press Return to exit.

If the Closed Captioning now works the CC button on the remote is faulty. If it doesn't work, try watching a few different TV channels in case the TV station is broadcasting a program without captions at that time. Unfortunately to turn it off you have to use the same method as above, except select off of course.

If you use this option a lot, the contact material under the button may be worn away. This happens to the "popular" (most used) buttons e.g Power or ON button, Volume buttons, an individual channel number button etc, on remote controls.

A local TV or electronics repair service should be able to repair the CC button on the remote control, by opening the remote and then either cleaning the oxidized contacts of the CC button or coating the contacts with a special conductive silver paint.

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