Dell Venue phone boot loop and flashing softbutton

Hi, i have bought one year ago (after a lot of searching) a Dell Venue phone (android) and after one year it died, the problem is a bootloop (only dell logo) and flashing softbutton and the worst is that i can' t enter in recovery or fastboot, i have done a lot of test, without battery and connected on pc, after many hours without battery and other but noting....someone can helpe me please? i want repair this device.

Thanks for some solutions and contact.

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1 Answer

Chosen Solution

Have you tried a hard reset. Hold the power and volume up and down all at the same time

Hope this helps

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Hi, thanks for the reply but the problem is that i' can't enter in the menu for to do the hard reset, the phone conitinue in a bootloop and all the botton combination (fastboot, menu recovery-hard reset) not work...


if you cant enter the hard reset its a problem with the power button


The power button work good...all times i press it the device start and i have done many many times, i think the problem is the boot partition that is corrupted and the device can't load the necessary file for the first boot...and no able to reach the menu (hard reset/recovery).

In this last 6 month, sometime when i have turn on the device, the softbutton have flashed and the device reboot itself like as it has encountred some error....

The problem is how to reflash this partition? where i found a service center that can repair it?


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