Released July 26, 2007 and can be identified as the model SGH-A117. This is a user friendly flip phone that is known for being compact, lightweight, and sleek in appearance.

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Why can I not hear people talking?

Why can I not hear people speaking on the other end of the phone when I go to call them?

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Have you tried adjusting the earpiece volume? During a call press the Volume Up button until you can hear at the desired volume.

If that doesn't help try the following:

Make a call using the microphone/earphone attachment plugged into the headphone socket? If you can hear people (and they can hear you), it indicates that your phone audio reception circuitry is working BUT that your earpiece receiver may be faulty.

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