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This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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My phone wont charge and wont turn on

The phone. Is blank. No red light and it wont turn on

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1 Answer

Chosen Solution


Have you tried charging it with a USB cable connected to a PC?

If it charges, you have a faulty power adapter and need to replace it.

Allow your phone to fully charge before you turn it on.

If it doesn't charge with the USB cable connected to a PC, you either have a faulty charging circuit in the phone or a faulty battery.

Update (12/11/2015)


Not sure what it is you want to find.

If it is the USB cable, what you need is called a "micro USB to USB cable". This is what the ends of the cable looks like. You plug the small end into your phone and the bigger end into a USB port in a PC. It is available from Walmart, Ebay, Amazon etc.

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If it is a new power adapter that you need here is a link that shows a power adapter with a USB cable that is suitable for your phone.

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We're do ii find one


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