This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

189 Questions View all

My phone wont charge and wont turn on

The phone. Is blank. No red light and it wont turn on

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Chosen Solution

Hi,

Have you tried charging it with a USB cable connected to a PC?

If it charges, you have a faulty power adapter and need to replace it.

Allow your phone to fully charge before you turn it on.

If it doesn't charge with the USB cable connected to a PC, you either have a faulty charging circuit in the phone or a faulty battery.

Update (12/11/2015)

Hi,

Not sure what it is you want to find.

If it is the USB cable, what you need is called a "micro USB to USB cable". This is what the ends of the cable looks like. You plug the small end into your phone and the bigger end into a USB port in a PC. It is available from Walmart, Ebay, Amazon etc.

Block Image

If it is a new power adapter that you need here is a link that shows a power adapter with a USB cable that is suitable for your phone.

http://www.ebay.com/itm/New-OEM-Original...

Was this answer helpful?

Score 2

Comments:

We're do ii find one

by

Add a comment

Add your answer

Nausha Ponder will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 1

Past 30 Days: 1

All Time: 381