Trojan in Rom - How to Remove

I have a phablet with a Trojan (Expense Trojan). It is In-Rom. Security 360 or Malwarebytes cannot revove.

I have partitioned/deleted the usb card. I have rebooted to factory resets and it is still there.

360 Security says I may have to Flash the Rom? Root? I am not THAT tech savvy.

Hoe can I get that trojan off my phone/tablet? It gains access to presonal info and loads spam apps.

Is there someone in Los Angeles I can take it to? Advice?

Thanks.

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Black Friday
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Is this a Chinese tablet that has the built in malware cause a few years ago there were a bunch of them around the spyware is right in the system from the factory and the only way to get rid of it is to have a new rom installed.There are guilds on forums that can lead you through the rom insall but its really easy to brick it if you screw up. I wouldn't use it for banking or anything that has my identity but its fine to use otherwise. In other words disable the gps give it to your 4 year old and get another tablet . Not a Lenovo hahaha.

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if you don't know Lenovo was caught doing the same thing with there laptops

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Wow. I didn't know that. This is a Chinese phablet, but I have had this a year and this problem just started happening about 3 months ago. I only download from Google Play, so there are infected apps on that store.

I don't want to brick. I want to fix. Guess the only thing to do is replace the rom.

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when did you install the program that told you you have the trojan and what program was it

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Security 360 or Malwarebytes both told me. I installed a month ago after I started getting spam p o r n apps loaded on my tablet without my consent.

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Download Monkey Virus Removal, (search in google).

Sorry but I don`t speak english,

Please traslate it you .

Activa la depuracion Usb en "opciones de desarrollador" (Si no la tienes ve a: ajustes> entra en la ultima opcion (acerca del telefono o tablet), en la opcion de: numero de compilacion dale clic a esa opcion repetidas veces rapido hasta que te diga que ya eres desarrollador. instalas los Drivers de tu tablet en la pc y conctala, ejecuta el MonkeyVR y listo. Suerte.

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UPDATE: I bricked. Tossed in back of drawer never to be used again.

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