Menu

Your Settings

My Workbench

Get quick access to guides, parts, and answers for your devices
My Cart

Looks like your cart is empty

Browse Our Store

Fourth generation Samsung Android tablets. Released in 2014.

344 Questions View all

Options

Why is my tablet freezing up all the time?

My tablet will freeze randomly while I'm using it! I have turn off the display for a few seconds then push the home button and its okay for a few minutes before it freezes again. In a ten minute period, it'll freeze about 8-10 times. I have shut it off and then back on, and reset the tablet to factory settings. Neither of them fixed the problem.

Also, I won this tablet in a competition so I have no warranty. Please help!

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 17

Comments:

I have the same problem,screen just freezes and takes ages to Un freeze. Anyone else have this problem? If so what is the fix

Cheers

by

I have the same issue . Also, have to Uninstall & Reinstall Facebook and Messenger . .... I've got a tablet 4

by

Should I remove Facebook and Messenger, my biggest issues from the SD & put it back on Device ?

by

Facebook, words with friends, and spider solitaire keep freezing. I did a factory reset last week and it is even worse now. What can I do to solve this?

by

Mine freezes while surfing. I have not downloaded anything. Only downloaded the regular updates.

If I have 3 tabs open one of the pages freeze but I can still click on other tabs and use those.

by

Show 3 more comments

Add a comment

6 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Hi Paul Donaghey,

Have you tried a hard reset on your tab?

Be aware a hard reset will erase all your downloaded apps and user data. It will restore your tab to a factory default condition. It will be like when you first bought it.

Back up your data, using the tab's backup feature before you hard reset your tab.

Note: If you restore the tab after performing a hard reset, with the backup you made, you may re-introduce the problem back into the tab e.g. if it was a downloaded app that was causing the problem.

Ensure the battery is charged before you perform a hard reset . Do not have the charger connected when you perform a hard reset.

Here is a link that show how to do it.

http://www.hardreset.info/devices/samsun...

Be patient, it takes a few minutes.

Was this answer helpful?

Yes No
Score 9

Comments:

Hi lampreyriver,

A hard reset shouldn't affect the sd card but remove the SD card to be certain. If you have apps running from (or installed) on the SD card you they may not work after a hard reset because the 'installation' information will have been lost with the reset. Just so that you are aware. All your data like pictures etc will be safe, it is only apps that will be a problem

by

Thanks I'll see what happens !

by

Hi,

You should put them back on the device and perform a backup first. This will save the all the info to your account. I'm trying to find out if there is a selective restore available This link may be of interest. http://www.droidforums.net/threads/is-th...

by

SD card I purchased said it's only for pictures and videos, and that SD cards don't have a way to save the app? I may have been told the wrong advice or since I bought it on wish.com and It was super cheap that there's a difference in SD cards! If that's the case let me know what I need.

by

Hi deb patterson,

What is the make and model number of your device and what are you trying to do?

If you are trying to move apps to the SD Card, it may or may not work.

This is NOT the fault of the SD card. It doesn't discriminate between music, pictures, videos, apps, files etc. To it data is data. The only caveat is that sometimes when trying to directly store to the SD card when filming videos having a Class 10 SD Card is better than say a Class 4 SD card (it should state the number on the card) as Class 10 cards are quicker.

If you are trying to move apps to the SD card to create more space in the internal storage of your device, the app option of 'Move to SD Card" may not be available on some apps. This depends on whether or not the app's developer has enabled this option when the app was first developed (or created if you like). It has nothing to do with the device or the SD card.

by

Add a comment

Options

To stop my tablet 4 7.0 from freezing, I cleared the cache for everything loaded on the tablet. After a couple uninstalls reinstalls of Facebook and Messenger, it was working better. But started freezing every now and then. I uninstalled both again for a few hours. When I went to reinstall Facebook, there was an update that hadn't been there ! I did update & suddenly, after another reinstall, both Facebook and Messenger have been working without issues......so far !! Also uninstalled some apps that were " Gifts" from Galaxy I had no use for. I've got more room & the tablet is fine !!! I'm thankful a Hard Reset wasn't needed !! But I'm prepared if I must do it in the future !

Thanks for your answers, lampreyriver

Was this answer helpful?

Yes No
Score 4

Comments:

Hi,

Glad you got it fixed. By 'prepared' I hope you also mean that you are making regular backups so that it will be easier to restore in the future

by

Yes jayeff, I am making regular backups ! I haven't had any problems with freezing

by

hey guys. I got Galaxy tab s (sm-t807v) and have the very same problem! Touchwiz freezes. I never had facebook installed though I have messenger. But even though after a2 hard resets and WITHOUT installing ANYTHING I got freeze. I am so disappointed. Any clues pls??

by

i had the same touchwiz freezes problem with the t807, i tried everything rowte above , its now android 6.

by

Add a comment

Options

I have a similar problem. My tab 4 7.0 freezes when an app from playstore is installing after it is downloaded. Not only playstore , even when the applications are downloaded and are installing from galaxy app store. Someone please find me a solution !!

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

My tablet froze and I pressed the power and volume buttons. It turned back on but now it's downloading. Does this mean I'm losing all of my games? How can I fix it now?

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

My Galaxy TabPro 10 does the same thing; freezes randomly and will unfreeze after setting a couple minutes on it's own or immediately if I close the cover and open it back up. I did a factory reset but didn't fix the problem. Using it in the Airline Mode helps a little but the problem still persists.

Was this answer helpful?

Yes No
Score 0

Comments:

May be that's why people still buy Apple.

by

I got an @tab 13 same thing happens and I am sick of it I am going to kill it then bin it good luck I think it is an hardware fault apparently it's happened to alot of the @tab 13's

by

Add a comment

Options

My Lenovo tablet is not working properly . It always banged it is not responding any msg video etc l am fadup from my tab

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Amanda Arellano will be eternally grateful.
View Statistics:

Past 24 Hours: 40

Past 7 Days: 224

Past 30 Days: 965

All Time: 45,642