An entry level Android smartphone from Tracfone released in mid 2013.

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How do I fix my phone

When I turn on my phone it shows the lg screen and will do nothing else.

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Hi,

You need to perform a factory reset.

Before you do this make sure that your phone is fully charged.

Be aware if you perform a factory reset, all user applications and user data will be deleted.

How to perform a factory reset:

1. Turn the power off.

2. Press and hold the Power/Lock Key + VolumeDown Key .

3. When the Factory Hard Reset welcome screen appears release all of the keys.

4. Press the Power/Lock Key to continue or any other key to cancel.

5. Press the Power/Lock Key once more to confirm or any other key to cancel.

6. Your phone will perform a factory reset.

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Thank You, worked for me too!

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dylanbird21 will be eternally grateful.
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