Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.

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Why is my computer running slowly?

The computer is running slowly and I am not sure why. It started out fine, but as time goes on, the computer only gets slower.

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Black Friday
Broken doesn't stand a chance.

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If you are having difficulties with your computer not functioning to the proper caliber, please visit the "Computer Working Slowly" section on the troubleshooting page: HP Envy 23-d060 qd TouchSmart Troubleshooting.

If problems still exist after checking all available options, either reference the HP Troubleshooting page at the bottom of this device page, or contact HP directly.

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Hey, Zachary. I'm not seeing anything at that link.


Hi phospholipid. Thanks to your feedback the links are now fixed!


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Will, the question is very broad and depends on a lot of variables. When my clients come to me with this complaint I start with two things.

1) I gather all of the specs for that client's system. You're already listed the PC here. But if you've modified it at all, that would be useful to know.

2) What activities do you principally use your machine for? What are you doing mostly? Are you a worker? What kind? A student? Do you research? Do you play games or media? Are you a designer or programmer? Are you working on creative output (photos, movies, web)?

Also, there's a third think worth knowing, but it involves some observation on your part. Is the poor performance general, all the time? Or is it generally when you are doing certain things?

Starting with good info and more folks can likely help you out. To be honest, with my hands on scores of computer a week, the most common cause of slowdowns I professional see has to do with browsing. The web is a resource-intensive place, often more so than most games even. Better managing your system, better preparing your browsers, and having better and more attentive online use behaviors will go a long way towards most performance problems.

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Will Antes will be eternally grateful.
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