The Gear 2 Neo is a variant of the Gear 2 smartwatch by Samsung. It replaces the Gear 2's steel exterior with plastic and forgoes the camera for a more sporty and resilient exterior.

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Device doesn't recognize my voice

The Samsung Gear 2 Neo does not recognize my voice when I attempt to give it commands. Why?

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Make sure the microphone is clean, and make sure that the Gear Manager is up to date. The software that makes the microphone operate might be out of date. For instructions on how to do so please see our troubleshooting guide here .

Samsung Gear 2 Neo Troubleshooting

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