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The 2014 edition of the Kindle, part of the 7th generation, includes a touchscreen and same form-factor as the Kindle Paperwhite, but lacks the backlight.

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I cannot bring up the menu.

I can turn the Kindle on but cannot bring up the menu.

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1 Answer

For Help & Support call on (toll free) 1-888-502-0597

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Donna will be eternally grateful.
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