The Alcatel One Touch Idol 2 features a 5" qHD IPS-LCD display along with a 1.3 GHz quad-core processor.

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Software broken and doesnt turn on

the phone is pretty new with only 2 weeks but the phone turned off by itself and doesnt turn on again and all the commands i use he just doesnt respond

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please help me to solve my problem by write me at samuelakolovatu@yahoo.com

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Have you tried booting into Recovery Mode too?

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Is the phone charged and have you tried a factory reset . If its only 2 weeks old maybe its a good idea to take it back and have it repaired as it should still be under warranty.

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You can try to format it with Phoenix software

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HOW TO FORMAT WITH Phoenix software

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