Samsung's 5th-generation Android-based Galaxy smartphone was released April 11, 2014. Improvements to the phone include a fingerprint scanner, updated camera, larger display, and water resistance. It is available in four different colors; black, blue, white, and copper.

581 Questions View all

Screen black on startup, can still hear startup sounds/notifications

I have had my Samsung Galaxy s5 for close to a year now. It worked fine for about half a year until i dropped it one time, then at random times my phone screen would be black on wakeup with the touch buttons at the bottom lighting up. The easy fix to this intermittent problem was to just take the battery out and put it back in.

Now, i have dropped it again (yes I'm clumsy), now even taking out the battery does not work and the problem persists. When I start my phone now, it shows the same symptoms, I can still hear the startup sounds (the service provider one that comes up after the samsung logo). The touch buttons at the bottom flash here and there. However, the display is STILL black.

I've tried the holding power button, volume-down button and home button technique. It didn't work and neither did many other similar techniques, so im assuming its a hardware problem. Apart from the screen not showing it seems to be fine in other areas as i can still hear notification sounds, feel vibrations etc. Please help me!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

1 Answer

Chosen Solution

It sounds like either the LCD has come unplugged or has been damaged. Either way the screen needs to be taken off to access the connector.

Was this answer helpful?

Score 2


I thought the problem would go along those lines. Is the fix a relatively simple process? I'm not 100% that it would be a damaged LCD per say, although I've dropped it a fair few times, the actual screen itself looks just fine due to the use of a cover and screen protector. Then again, I'm not an expert. Thankyou nonetheless


Add a comment

Add your answer

Ivan will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 8

All Time: 668