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My screen is not responding, i am able to see the calls and the message that coming but cannot receive the calls or use my phone. the screen is not working at working , please help me
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I would try a reset, hold the power & volume down button at the same time till it shuts off (about 7 seconds) and it should reboot.
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you are awesome. thank you
seriously it solved my problem..... thanks a lot Chasity.....
You're welcome :)
bless youuuuu
thank you chasity
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If turning the phone off and on doesnt work the only other think you can do software wise is to master reset the phone.
you can do that buy
1. press and hold the Power, Volume Up and Home button on your Galaxy S6 Edge (press the keys simultaneously).
2. Release the buttons when the recovery mode menu will be displayed on your device.
3. You can navigate within recovery by using Volume Up / Down and Power buttons.
Good Luck
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1. press and hold the Power, Volume Down and Home button on your Galaxy S6 Edge (press the keys simultaneously).
2. Release the buttons when the recovery mode menu will be displayed on your device.
3. You can navigate within recovery by using Volume Up / Down and Power buttons.
Good Luck
thank you very much you really solve my big problem. you are awesome. love much :) :) :)
Thumbs up sam. You are a genius. it worked for me after i followed keenly your simple instructions. You are the best. sharp brains we have a cross the globe. Thumbs up sam..:)
ty for the comment it was very helpful
Rep: 17
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If this is post a recent update, then you may need to call your Service Provider and send your phone in due to error. A recent customer came in with the same issue and it wasn't the screen that was the problem. A lot of the phones are failing due to recent manufacturer error so it shouldn't cost you anything to send it in. Hope you find the answer that you are looking for.
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3 Comments
my samsung s6 edge is not coming on i dont know what to do please help
by abnerbarbe
What' s the mean of not coming on?
by Mandy
Hello my samsung s6 edge go off and i dont can start the phon just when i put to recarge but the phone have 70 procent batery.what i can do?
by iulyan_vagner