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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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iPhone 6 Sound Problems

Hello,

yesterday i got a totaly new iPhone 6.

The Problem is, it has big sound Problems. If i make a call i can't hear the other side and the microphone dont work neither. The microphone dont work, too if i make a video. In a call i can't click on the speaker button. It's just unavaible. The iPhone don't recognize if i plug in headphones. I checked all settings an restored it over iTunes. System sounds like the clicking while typing work. I can't even call now the Apple Hotline. Are there any possibiltys to fix it or is the hardware broken?

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sound like there is problem with the hardware of the phone, you can return it and repurchase the phone or just make a appointment at the apple store to get it swap out with a refurbished one.

personally i would return it or exchange it with a new phone.

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I bought it online. Can i go to an apple store anyway and get a new one?

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Kim Schaper will be eternally grateful.
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