Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers.

642 Questions View all

Why won't my icemaker dump ice?

I have a GE Side by Side Refrigerator Model GSH23JSXLSS.

My icemaker will not dump the ice. I just replaced the icemaker with a new one. It is getting the water and it freezes but will not dump the ice. I also changed the water filter. The water despenser works great and water is getting to the icemaker too. I can initiate the dump sequence and it will process the ice out but it will not do it automatically. There is nothing abstructing the flow of water or the arm that stops the cycle. Had the same problem with the old one that I just removed.

Answered! View the answer I have this problem too

Is this a good question?

Score 2


I change brand new ice maker and still wont dump ice


Didn't you read my answer?


ummm I have the same problem 21 year old GE (WR30X0327) not dumping ice. If I buy a NEW ice maker, I assume it comes w/a NEW dispenser control board and dispenser switch????


Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

1 Answer

Chosen Solution

Cause 1

Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.

Cause 2

Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.

Was this answer helpful?

Score 3


Where is the dispenser switch located?


@icemakerreplace what's your specific model # ?


Where is the dispenser switch located on Samsung model # RS261MDBP


Where is the ice makers dispenser located at and how do you get the water to make the ice?


Show 3 more comments

Add a comment

Add your answer

Willie Jacobs will be eternally grateful.
View Statistics:

Past 24 Hours: 6

Past 7 Days: 33

Past 30 Days: 121

All Time: 3,692