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Why my iPhone won't start?

My iPhone won't start. it keeps restarting. the apple logo appears and then suddenly dims and restarts again. what is the problem? is there any way of fixing it?

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Hi Denise,

This is more than likely a battery issue, replacing the battery should solve your problem. :-)

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Get your Lightning cable and plug it into your laptop or computer and open iTunes. Turn your phone of completely (I think with your problem, your phone should already be off, right?) If it is indeed off, hold the "HOME" button while you plug the Lightning cable into your phone. Continue to hold the HOME button until you see the connect to iTunes logo or image (Lightning cable going up to iTunes Logo). If you see it, you can stop pressing the HOME button. iTunes should notify you that there is an iPhone or device in recovery mode. Use iTunes to "RESTORE" your phone. (*Keep in mind that you will more than likely lose everything on your phone when you restore). Wait for the restore process to complete and hopefully your phone will reboot and stay on.

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I forgot to mention that to be sure this isn't a battery problem try turning your phone on while it is plugged in to a charger.


If you want to try and keep your data on your phone, give this a try:

Use ReiBoot

You can go for this option without losing your data on your iPhone; this option can bring your iPhone back to normalcy. All you need to do is to download this free ReiBoot on MacBook and follow some simple steps:

Download ReiBoot

Connect your iPhone that is trapped in reboot loop problem to your computer via a USB cable. Run ReiBoot. In the Interface, click “Enter Recovery Mode” to put iPhone into recovery mode.

Once ReiBoot puts your iPhone into recovery mode, click “Exit Recovery Mode” and ReiBoot will force your iPhone to restart. Wait for a few seconds and you can see your iPhone reboot to normal.

*ALL credit goes to


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Denise Kate Salibo will be eternally grateful.
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