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Quadcopter with pre-installed camera gimbal, 4K video camera, and wireless video transmission.

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Camera sd card wont acknoladge

When try to record any video or take any still pics the popup tells me no sd card ive tried to change cards re bind everything but no change

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5 Answers

Most Helpful Answer

I had a similar problem with one of my SD cards but I resolved it by reformatting the card within the DJI Vision app. FYI, I had tried reformatting in several computers with no luck but this was fixed the first time using the Vision app.

Power on the Phantom, WiFi repeater and controller as you would when going for a flight. Once you have the Vision app open on your phone and are connected to the Phantom select the Camera option in the main menu. Once you have the view from your camera in the app click on the setting button in the lower right side. Once the camera options are visible on the left side of the screen scroll to the bottom of the options and you should see an image of an SD card. By selecting the SD card image/icon it should prompt you to reformat and then follow on-screen prompts.

**If you don't see the image for the SD card to select and reformat then you will have to go back to the main screen of the Vision app where you have the options of: Camera, Album, News and Settings. Select Settings, then select Camera Settings Display (under the Camera subsection) and finally use the slider to enable Format (of your SD card). Then back out to the main menu and follow the original instructions above to see the option to reformat your card.

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also having simuilar probs with taking pics or videos.. all good, connection, drone flies, i can see what camera sees, but simply refuses to record on micro SD. bought new 32GB micro SD, still doesnt recognise it. tried formatting SD as you suggest, refuses to do so!

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Hi there...I'm also having a problem with my SD card not dling files...I just got an acer T06..I have a 16gb SD card that I used with my last pH and it's set to dl there...But nothing DLs to it. I dl movies from an app and can only get a couple because I keep getting "internal storage is full... Please free space".. I just got this pH for xmas and have only Dled two games....I've had to uninstall games and de activate apps I don't need that came with the phone.

I've tried to reset the pH...ive tried to manually move files but there's no option to do that...When I highlighted the file it just gives me the option to share/text/ garbage....No SD....I was told to try to reformat SD card....But there's no option to do that either....So... Would anyone have any idea what's wrong and why it's not working?

Signed really fkn annoyed lol..Thanks in advance :)

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From my understanding, the camera can't read some SD Cards (The manual isn't specific on which ones work and the ones that don't, but it's specific that the camera can support cards up to 32GB.). Also, the big problem is a MAJOR bug with the Vision app. DJI hasn't released an update with a fix for it. The bug with the app is this: You know when you download apps like Instagram that ask for access to your phone's photos? The Vision app is supposed to do that, but the bug makes it not ask for camera access for some reason. I hope this helped solve the problem.

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Had the same issue and your advice was bang on, thank you!!

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so many thanks for such as super prompt response. so what do i do now? you're right about the manual, it just says "It is recommended using a UHS-1 or Class 10 Micro SD card to minimize the delay when reading or writing high resolution image files." i am using a 32GB i got from Maplin, which i when i view on my laptop is ok, it does show a sample picture i copied on it. so what now you reckon?

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Acá seguimos sin obtener resultado positivo de problema igual que Kevin Aldous que esta padeciendo mi phantom 2+......Alguna ayudita

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Kevin Aldous will be eternally grateful.
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