Loose Charging Port on H800 Headset

Bought this Logitech H800 wireless headset refurbished and it worked well for a year, but now the micro-usb charging port has become loose and needs to be at a precise angle for the headset to charge.

This means I can still charge it if I wrap the cord around it and leave it over night to get the charger sticking in at the right angle, but one of the nicest features was that I could use it plugged in if the battery died and that no longer seems to be an option since I can't get the angle right when it's on my head.

Since it's off warranty, does anyone have advice on trying to correct this issue?

Answer this question I have this problem too

Is this a good question?

Score 8
Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

8 Answers

Most Helpful Answer

Well sorta... Not what I originally stated.

Found a new refurb headset was $35 on eBay, and there are now.available micro USB adapters. The adapters come as a.set with a proprietary cable/connector that attaches MAGNETICALLY to the little uUSB plug, which is intended to be left in the phone, headset, or whatever device you are charging. Essentially a retrofit so now my headset is alot like some new phones, where if the cable gets a tug it just snaps away and my device sees no damage. Seemed like a better long-term idea than my previous notion. (but no help for your already damaged uUSB connector).

These magnetic adapters & cables are about $3 on eBay direct from China, prolly get cheaper over time. I have an adapter in all 3 of my micro USB devices now for about a week... Kinda early yet to know if it's a real fix... But seems ok so far.

One caveat I've found buying these magnetic adapters is there is there doesn't appear to be an industry standard on the magnetic connector part, meaning the plugs may only mate to the cable-end from that vendor.

Was this answer helpful?

Score 3
Add a comment

The location of the screw holes here may help with disassembly.

Block Image

Block Image

Block Image

Block Image

Block Image

Changing the USB connector will require SMT soldering experience and the right equipment.

Was this answer helpful?

Score 1

Comments:

I'm wondering if I could replace the micro usb with a usb C connector.

by

Add a comment

It can be open and access to USB plug, but you will need tools to unsolder the plug and a replacement.

Was this answer helpful?

Score 0
Add a comment

I have the same issue, now on both h800's so time to fix rather than keep buying new.

I assume the micro usb jack is only using the 2 power pins (5v & ground), making it a little less challenging.

And as I keep breaking these by getting out of the truck forgetting that it's plugged-in charging, x I need a design that is more forgiving.

I plan to salvage a female micro USB connector from a cable and solder it in with the new jack hanging about 2-3cm out of the headphones on a short stub of cable.

The idea is IF I forget again, at least the pull should be straight out and simply unplug, rather than some angle and break.

Will check back with progress...

Was this answer helpful?

Score 0
Add a comment

Any progress on this?

Was this answer helpful?

Score 0
Add a comment

I am on my third one .. headset works great, use it all day long but after a while the jack gets loose and then won't make the connection... design problem

Was this answer helpful?

Score 0

Comments:

In my case the design problem was not with the micro USB connector, but with human factors.

They didn't take into account someone (me) would get out of the car forgetting the headset is still plugged-in.... and yank, duh. I was surprised how many times it survived before becoming intermittent.

But after about a year now using the magnetic adapter/cable retrofit, those problems are over.

But over also is wearing the headset while charging and driving, as the magnetic connector isn't strong enough to hold when moving my head much.

Well at least I'm now I'm finding new ways to break these headsets.... try not to sit on them.

Off topic but... has anyone found a better bluetooth stereo headset WITH a boom-mic than H800?

I ask, as I still get annoyed at the very limited phone controls from headset buttons. Every ear-bud style headset has full controls.

by

Add a comment

Hey Guys.

My Port broke after like 4 Years now.

I ordered a new "Micro USB 5 Pin Female Connector" from ebay and tried to solder it in .But my soldering equipment is too big for this micro soldering.Also a magnifying Glass could be needed... ;) So i wasnt able to solder all the 5 pins on the board without soldering them together.Now i bend the 3 middle pins of the connector up and just soldered the both pins on the outside .Which should be 5v and ground right? I tried to charge it.The Led shows the charging animation ,slow orange blinking led light.Sometime it shows the charging led in just green and blinks quicker.When i unplug it and switch it on off ,then plug it back in it shows the right charging animation again.After 2 hours of charging i tested it.But after 5min i got the low battery chiming.Anyone know what could be wrong here? Is it charging to slow? Do some of the other pins need to be bridged maybe?I saw something like that on elsewhere.

Maybe someone can help :)

Greets and sorry for my spelling im not a native english speaker!

Was this answer helpful?

Score 0
Add a comment

Patrick, I would think if the engineers wanted several adjacent pins connected they would have done so on the circuit board.

If you have access to a voltmeter,

should measure ~5v pins 1 to 5 with charger plugged in.

If the charging LED continues constantly when moving the cable... it would appear you have fixed the USB connector issue. Battery might be more suspect than charging circuitry.

You could consult the user manual for LED blink patterns...

BTW, your english is indistinghable from native.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Rob Fishbook will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 11

Past 30 Days: 74

All Time: 2,551