Repair and disassembly guides for HP printers.

734 Questions View all

Jam in Cartridge Area

The screen on my printer says there's a jam in cartridge area. Open and close door to clear jam. I have done that severally , pulled out the cartridge to see if there is a jam , but there's none. But it still keeps saying jam in cartridge area. What is the problem and any solutions . Thanks

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

  1. Hit to insert another list item, and <enter> twice in a row to end the list. To get subitems, repeat the bullet character once for each level of indent you want (e.g. ##)Before initial use, the below packaging must be fully removed.
  2. Tearing off this visible part of the packaging is NOT sufficient and will result in the "Jam in Cartridge Area" error, if the printer is turned on.
  3. Turn off the printer.
  4. Open the front door (to access the toner cartridge) and remove the white foam if not already removed.
  5. Remove the toner cartridge and lift out the orange toner lock seen below.
  6. If you haven't already, now remove the toner dam (pull the orange ring on the left side of toner cartridge and fully remove the clear plastic strip).
  7. Reinstall the print cartridge and turn the printer on to verify the error message haThe simplered.

Simple guide to solve your issues

Was this answer helpful?

Score 0
Add a comment

Add your answer

Damola Ayanbule will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 17

Past 30 Days: 61

All Time: 1,410