Fix Your Stuff Community Store

Apple's line of laptops for professional and power users. To date, the MacBook Pro line includes 13, 14, 15, 16, and 17-inch variants, with major revisions defined by Pre-unibody(Original), unibody, Retina display, Touch Bar, and SOC (system-on-a-chip) designs.

20025 Questions View all

Options

Why does my MacBook Pro retina display show only lines, flaw?

After display problems would come and go gradually got worse, from onset, I opened it to find now only black and white lines with a liquid looking distortion in bottom corner. I have NOT dropped it ever. I got the drop and spill coverage but under warranty was told it was OS. Not covered???? Then I discover though I bought it new it had been purchased 2 months before a claim filed but then dropped and returned within 30 day period. Yet, Worst Buy had simply boxed it, no repair and I am out of year warranty.

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
2 Comments

Ouch! Sorry the seller wasn't up front on the systems history. I would go to the local Better Business Bureau to file a complaint. You should speak directly with Apple as well as they can pull them as a reseller for shady practices. Hopefully you still have all of your paperwork when you bought your system. I also suspect they sold you a 3rd party extended warranty program (most are junk!) If you have a real paid AppleCare extended warranty you should speak with Apple and send your system in for service.

by

Can you give us the last four digits of your serial number so we can identify your system.

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Sadly, it sounds like the display got a hit or something heavy sat on it. The other possibility is the logic board got wet by sitting it down on a wet surface. The video data connector is somewhat exposed if you're not careful.

To help to isolate out whats happening try plugging in an external monitor (miniDisplay port/Thunderbolt). Does the image on it look OK? If it does then you've isolated it out to the internal display circuits.

At this point I would stop until you have exhausted out your other options.

Was this answer helpful?

Yes No
Score 2
Add a comment

Add your answer

ncjocn C will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 2

All Time: 148