Rep: 548
10
5
3
My phone is paired with the MINI JAMBOX over bluetooth, but I cannot play music. However, I can play music over the auxiliary cord, but not over bluetooth. Whats going wrong?
Is this a good question?
Rep: 559
10
2
1
Have you tried a bluetooth reset or a software update? Here is a link to the soft reset: Jambox Reset and here is a link to the software update mytalk.jawbone.com
Was this answer helpful?
Rep: 251
4
3
Another common issue with the JAMBOX MINI is "phantom auxiliary" connection. Your JAMBOX thinks it is connected over auxiliary, so you tries to play audio over that connection instead. Check if there is any blockage in your auxiliary port and take a look at our bluetooth troubleshooting page here. If you think this might be the issue, you should follow our USB / auxiliary port replacement guide here.
Was this answer helpful?
Be sure that the audio cable that you can use to physically connect your phone to the audio jack of the JAMBOX Mini is not plugged into the JAMBOX Mini. When the audio cable is plugged into the JAMBOX Mini's jack, it won't play via Bluetooth. Once you unplug that jack, the JAMBOX Mini will play the Bluetooth audio.
Was this answer helpful?
I had the same problem, just make sure NO CABLES are connected to your JamBox at all
Was this answer helpful?
I have my Bluetooth connected to my subwoofer and it's saying it's connected at the top but I don't hear any music and I'm not really good and connecting
Was this answer helpful?
How can I connect my Bluetooth and hear the song at the same time so I can hear it through my radio.
My new jawbone jawbox didn't work, cause I can't hear the sounds on my speaker
Was this answer helpful?
Past 24 Hours: 1
Past 7 Days: 8
Past 30 Days: 28
All Time: 26,453
