Skip to main content

Support and repair information for MacBook Air models with 13" displays

3407 Questions View all

How can I fix my MacBook air flashing folder appears

My macbook air now has a flashing folder with question mark.

I was just deleting my pics in photo booth while listening to music in iTunes then the system hang. So I decided to shut down my system, when I turn it on all I see now is a flashing folder with question mark on it...

Answered! View the answer I have this problem too

Is this a good question?

Score 0
1 Comment

Can you give us the last four digits of your systems serial number so we can identify your system correctly here. Apple has made quite a few different versions of this system.


Add a comment

2 Answers

Chosen Solution

Not good ;-{ Your drive likely died.

For now let the system cool down and give it a try restarting it. If it does come back up, you should copy off anything important as your time will be short. You may have to do this a few times.

Once you have saved as much as you can you could try running Disk Utility. But you'll need to run it from a second bootable drive here. Even if you have a recovery partition setup it may not fix all of the errors.

Was this answer helpful?

Score 2
Add a comment

My MacBook Air has this problem too and I can't restore. I think because it can't read the hardware.

How do can I order parts to fix it?

Help me Thanks

Was this answer helpful?

Score 0

1 Comment:

If you go to and go to their "Ultimate Mac Lookup" you can enter your serial number there and it will tell you exactly which MacBook Air you have. From there you can take that information and look up which HDD or SSD you will need and lookup the needed IFIXIT guide here to install it.

Alternatively (and more reliably) you can open the MacBook Air by taking the bottom panel off so you can get the part number directly off the SSD/HDD and order a new one using that number. iFixit has a good guide for opening your system, and you'll likely need some special screw drivers (a Pentalobe #5, Phillips 00, or a Torx #5).


Add a comment

Add your answer

ren Canja will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 303