The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

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iPhone 5s 16GB won't update/restore

So i was given an ipgone 5s. it was booting to the point of setup but after setup wouldnt recognise my sim card - always searching.

so I thought I would update/restore.

now it gets stucked durring the process. the progress bar on the phone gets to just past the apple.

itunes says "the phone iphone could not be restored. an unknown error occurred (-1)"

consiring that it was booting to set up mode previously then why is getting ths message now and not completely restoring?

thanks

Answer this question I have this problem too

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Have you tried doing a hard resore? If not, you would hold down both the home and power button and keep holding them both until the phone shows the Apple logo. Then release only the power button. The phone will show a ''connect to iTunes' screen. Then iTunes will do the rest once you plug your phone into a computer.

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hi jake, tried a hard restore. no go. tried DFU, does not work. The phone shows a ''connect to iTunes' screen however once connected to itunes - it gets stucked durring the process. the progress bar on the phone gets to just past the apple.

itunes says "the phone iphone could not be restored. an unknown error occurred (-1)"

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