Released October 2012, Manufactured by Sony Computer Entertainment America LLC, Product #99037

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Why will my device not turn on?

I have tried charging my device several times, but when it is not plugged in it will not turn on. Everything works when it is plugged into my computer. How do I fix it?

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Most Helpful Answer

There could be several reasons for this. The most likely cause could be a bad battery. Here is page that may be able to better answer your question.

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