The Samsung Galaxy Note II is a smartphone noted for its combination of a large display and software optimized for an integral self-storing stylus.

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How To Replace A Brand New Battery

I Purchasses A Brand New Original Note II Battery, But When I Put It In My Phone, The Phone Only Goes On And Off. Dont want to Switch On,but if i put back my old battery it works. Pls Advise Me Thx

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1 Answer

It sounds to me like you were sold a defective battery. I would try to exchange the newly purchased battery if you can. The battery you purchased may have had a long shelf life at the sellers facility causing it to discharge its voltage over time. A good battery usually has around 40% charge when shipped to buyers, and should have no issues powering the phone. The fact that your old battery works but the new doesn't leads me to believe the new battery is defective and hopefully you can return it for another battery.

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