How do I unlock the door?

Patty Braswell, try to enter the automatic test mode. this may get the computer to unlock the door:

1. Be sure the washer is in standby mode (plugged in with all indicators off, or with only the Clothes Clean indicator on).

2. Select any one button (except POWER, START, and STOP) and follow the steps below, using the same button (remember the button): Press and hold this button for three seconds, release it for 3 seconds, press again 3 seconds, release 3 seconds, press again 3 seconds.

If this test mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with 88 showing in the Estimated Time Remaining two-digit display. If indicators do not display as described above, the press/hold/release procedure above may not have been performed within the time frame necessary for successful entry. Repeat step 2 to ensure this was not the cause.

3. The program then checks for saved fault codes:

If there are saved fault codes, see Diagnostic:

Saved Fault Codes.

If there are no saved fault codes, all indicators on the console will momentarily

turn off, then turn back on with 88 displayed.

Check on here for more

Write down any error code but ignore the "C" codes.

If that did not work, you will need a heavy duty putty knife. Insert that between the top panel and the front panel, go about 5-6 inches from each corner and push the spring clips in while pulling up on the top panel . It will require a lot of force. Do one side first and place something in between the gap so that is does not close on you again. Then do the other side the same way. Once released you should be able to lift the top panel up. Rotate it back and remove your laundry. Check the lid assemb ly and repalce if necessary