Why am I getting poor audio quality on playbacks?
The audio quality when playing back footage sounds fuzzy and distorted.
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This camera didn't come with a great microphone, which makes recording quality audio difficult. Make sure when you record that there's nothing obstructing the microphone and speaker. The speaker is on the side of the camera where the screen flips out from, and the microphone is on the top of the camera above the lens. Also check the audio levels or volume to see if that affects playback.
If nothing is blocking the speaker or microphone and you don't think that your audio levels are affecting the quality of playback, then your microphone might be damaged. iFixit provides a guide for getting to it and replacing it. Samsung HMX-QF20 Troubleshooting
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