Released April 2013, model numbers GT-N5100 (3G & Wifi), GT-N5110 (Wifi), and GT-N5120 (3G, 4G/LTE & Wifi)

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Nothing on Screen except colored, horizontal lines

To my knowledge, my tablet hasn't been dropped in the last week. I had my tablet in it's case, in a bag. I haven't used in a week but it was still on after taking a picture with it. I go to turn it on and most of the background is white with all different colored lines on it. The top is black with one white line and many running lines shooting across the screen. It still vibrates for notifications and it made the chime noise when I turned it off and back on again.

Maybe it needs a reset? I cannot find out how to do it through a computer. I plugged it in my computer and can see the files.

I purchased this tablet almost 2 years ago, Summer of 2013. I paid 450 roughly and I am very upset this has happened. Any help will be greatly appreciated. If I can fix it myself I would rather, because if take it to best buy they may only have a solution that costs lots of money.

Thank you so much!

Answer this question I have this problem too

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Black Friday
Broken doesn't stand a chance.

3 Answers

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Ororon, from your description, it does sound like a bad LCD. I would suggest to disassemble it using this guide. Step 7 shows the connector, make sure the ribbon cable is properly seated. If all of it looks okay, you do need to consider a new LCD.

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Thank you for taking the time to answer. After I posted this I spent a while watching the video showing me how to take it apart. I disconnected the two connectors that were the LCD and digitizer. It still has the same problem. Is the LCD and digitizer the same thing? How can I determine which part I need? I'm only wondering because of the significant price difference between to the two parts. I wish I knew how to post a picture on this site!

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I have the same problem. I have tried hitting it medium hard on the bottom and bottom edges and reset it about 10 times with no luck. From what I read I would try to disassemble it and see if something is loose and put it back together. You can try going into the main configure menu by that only will reset the device.

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How do you reset the device using the computer? Can an LCD screen really go bad before 2 years of use?

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I too had the same problem. While general web browsing, the screen gradually became washed off and next it turned complete white with a black border around the edge and coloured lines running horizontally across the screen. All these happened in a matter of a few mins.... I connected the note 8,0 to my TV via HDMI and everything is working great with clear picture, sound, including the digitizer (pen) and touch, just the tablet display is white!!

I will try checking the cable oresle have to change the LCD...

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You can attach the tablet to a HDMI display (TV/ monitor/projector) and check if the tablet is working perfect with graphics and sound, touch and pen response. With this you can get control on your device even if its display is spoilt. If everything else is fine, the LCD might have to be checked and replaced.

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Ororon will be eternally grateful.
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