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Xbox One Stereo Headset, model number B00IAVDQCK. Released March 2014, compatible with the Microsoft Xbox One. Headset includes over-the-ear fabric ear cups, unidirectional boom microphone, and detachable headset adapter with volume and mic controls.

29 Questions View all

Why won't the microphone pick up sound?

The headset and adapter are plugged in and I can hear game and chat sound, but no one can hear my voice from my microphone.

Answered! View the answer I have this problem too

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I have the same problem, It looks common for the Mic piece to function fail.No updates,batteries are needed.

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I have this problem with my old 360 headset that's plugged in using the chat adapter

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Try this it worked on mine. Recently...Today actually...

MIC FIX: http://preview.tinyurl.com/j4fjuuo

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If you have an xbox one controller like me, you may discover that the gadget that plugs into your xbox with the bolume controls on isnt working OR the slot it goes into isnt working. Try taking it off and if your mic has a single phone socket that normally goes into it just plug it into the phono whole that you can see after you remove the gadget. I discovered my controller slot inside was broke and needed to use phono socket

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I have tried all methods on YT can't find a single one that works but i did find a good vid on it so try this one out:

https://www.youtube.com/watch?v=OG9j3k-_...

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7 Answers

Chosen Solution

Have you checked to see if the mute function is activated? Make sure that the microphone is not muted by pressing the mute button on the adapter.

It's also possible that the headset is not completely connected to the adapter, or the adapter may not be fully connected to the controller. In this case, the speakers would not be working as well.

If these suggestions did not solve the problem, check out the troubleshooting page.

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None of these steps worked for me. Found this YouTube video that was an easy fix with the power settings. I don't understand why, but here ya go https://m.youtube.com/watch?v=sTlNv26Wgc...

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Well done . It fixed my daughters headset problems . Thank you for sharing this link

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Most Helpful Answer

We tried all sorts bought a new headset, following the instructions on the new head set ended up finding a setting that I didn't know existed, turned it on and hey old headset now works!

1 Go to settings

2 Kinect and devices

3 controller

4 other options

5 volume

6 at top of list is a button to turn mic on

turned it on and and it worked!!

We had never turned the mic off, it just stopped working overnight.

The 30quid for new headset was not a waste as wouldn't have found that setting without it!!

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Thank you I was trying to fix this for hours ended nearly tearing my mic controller and console to bits to find it but this was all it was ty. I do feel like Microsoft should find a way to fix that cuz I sure as !&&* didn't do it

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Yo @claireyb . Big up you. You fixed my headset. Many thanks

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This works don’t even try anything else if this is the problem this is the solution.

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Thank you!! You fixed our problem! :)

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I have this issue however the volume part is grayed out and won't let me click it! I'm so frustrated and I know it's definitely not the headset or controller as they've been tried and tested but it still persists. It's 100% a setting and just stopped working randomly after an update! Tried everything I can think of :(

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I couldn’t hear any sound in my headset and thought it was the mic and I connected it to a different controller and it worked.

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This worked for me -

Settings

unplug headphone

controller settings with pic of controller on

click Buzz handset buzzes

click firmware update even though not required

shows 100% and complete

Plug headphone back in and it worked

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I can talk but I can't hear any sound on my headphones

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BRO YOU ARE AN ACTUAL GOAT, ITS ACTUALLY WORKING <3 much love bro

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THANK U. Woked for hours trying to find out y they werent working.

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Check that the controller is charged, and headset has power. Click the microphone mute button on the headset adapter to be sure mute setting is off. The Xbox One controller's firmware may need to be updated.

If problem persists, see the troubleshooting guide: Xbox One Stereo Headset Troubleshooting

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I had this issue with one of my controllers. Connected via a USB cable to the xbox and force updated the handset firmware under devices in settings. Problem solved. HTH.

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A great way to solve this problem is to do these steps

xbox accessories

more options

update your controller.

xbox accessories

more options

see if the mic option is on.

If none of this works then it is your controller so change controllers then if that does not work your headset is broken.

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Shannon Prouty will be eternally grateful.
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