The Xbox 7MN-0001 Wireless Controller, was manufactured by Microsoft Corporation. It is the first generation Xbox One controller released, but has since been discontinued. This controller has since been supersuded by Models 1697/1698 and Model 1708. While this controller is commonly used with the Xbox One, it can also be used for PC gaming.

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Why aren't my controller's joysticks working?

While playing on the Xbox One, the joysticks on one of the controllers are unresponsive, and get stuck sometimes. On the other controller, the joystick tends to drift out of place.

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2 Answers

If your joystick gets stuck while playing, try checking the controller for dirt or residue that is preventing the joystick from moving. Check out the Xbox One Wireless Controller troubleshooting page at Xbox One Wireless Controller Troubleshooting for more information. If you are experiencing joystick drift, try this video:

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Have you tried taking the remote apart and cleaning it?

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You could also try updating the remote that has the unresponsive joysticks.


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