Released in 2010 - HP G62-223CL Notebook - 2.30 GHz Intel Pentium T4500 Processor - 15.6 LED Display - 4 GB RAM - 320 GB HDD - Product Number WQ765UA#ABA

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My DVD player isn't reading DVDs?

When I try to play my favorite movie, Rocky IV, my laptop doesn't automatically play it.

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It sounds like the laptop is not reading DVDs. There are a couple things you can do to fix this issue:

  1. There are CD/DVD cleaning tools available. If the disc works in other players but not in the laptop, you can get a cleaning disc for the CD/DVD drive. This disc will attempt to clean the optical laser inside the drive.
  2. If number 1 above does not work, you can replace the DVD drive.

Refer to this page for additional troubleshooting information: HP G62-223CL Troubleshooting.

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