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No sim after replacing HTC Desire 610 screen

Ok here is my issue. I have looked everyday that I could think to look but have not found the answer. I changed the screen on a HTC desire 610 AT&T and everything went great got the new screen in and turned the phone on and it responded to touch and worked perfectly! I work for a cell phone repair shop and this was a customers phone. So when they came in to pick up their phone I put her SIM Card in it and reset the phone. When it came back on it said no SIM card. And the really strange thing is if I eject the SIM card while the phone is on it comes up and says cannot detect SIM card. I have tried going through checking all cables and ribbons and nothing seems to fix the issue. Any help would be greatly appreciated.

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There is a little square plate that easily falls out. It goes between the sim card housing and screen. That might be your issue.

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My phone has been actin up and I took the sim card out then put it back in and every since then. My phone deleted all my contacts and messages and stuff, and keeps saying no sim card on my screen. And it shows a card with a X through it. And I don't know what else to do???

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Jacob will be eternally grateful.
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