Released in 2013 as a budget smartphone, the Idol features a 4.7-inch IPS LCD panel, 1 Ghz dual-core processor, and a 8 MP camera.

28 Questions View all

Crash and bootloop after some time

Hello, I got Alcatel onetouch idol x+ (6030D) for Christmas and it worked amazingly. After 2-3 weeks it randomly crashed and got stucked in a bootloop. Only thing that worked was a factory reset through boot menu, which was also hard to acess due to the restarting.. Anyway, I have accepted that I had to factory reset and went on with no problem whatsoever. Now after another almost two weeks it happened again. The battery is and was charged at both times and the factory reset helped in both cases but I am kind of sure this will happen again. Is it just that the phone is poorly made or do I have a defective piece?

Update (03/03/2016)

So the thing was partially fixed by sending the phone to the place where I got it from so they'd repair it. They changed the entire motherboard. It still resets sometimes (might be gpu overheating or RAM is too &&^&@@). Either way it's manageable now.

Answer this question I have this problem too

Is this a good question?

Score 4
Add a comment

8 Answers

Most Helpful Answer

I have a similar issue but in my case, I can't even perform a hard reset because the phone remains utterly unresponsive. I gave it to the repair shop 3 times and they made it work via a new firmware, they also replaced the CPU and what not, but it keeps crashing and drops dead after about a week. This is some serious junk, and I would advise everyone to get rid of it and never buy an Alcatel again. Sorry, I can't help you. My advise is: garbage bin. Spend some more money on something that actually works. I go and do the same. So my only help is: you're not alone; other consumers have been ripped off, too.

Was this answer helpful?

Score 2

Comments:

The Alcatel idol 2 OT 6037K is another garbage. My advise to anyone shopping for a reliable phone-avoid these Alactel phones like lethargy!

by

Add a comment

Probably you use some application that is incompatible or catch conflict. The OT-6030 ( and double SIM variant OT-6030D ) is well maded ( for price level ) with simple construction phone. Most defects comes from LCD cracking or somethin like. Just one i was catch eMMC fault. Phone can be easy serviced via online One Touch Upgrade S or offline via SP-FlashTool. Don't worry - it's nice phone for about the money.

Was this answer helpful?

Score 0
Add a comment

Hello, My 4015T (Idol Pop C1) Does The Same Thing Except That It Reaches Animation And Dies But Power Button MAkes It Vibrate

Was this answer helpful?

Score 0
Add a comment

I have The Alcatel S'pop 4030a. it works alright except for a thin vertical line that appeared on the screen on night, it doesnt seem os related as it appears even when the phone battery icon appears while turned off and charging, anyone know what might be the problem with this phone?

Was this answer helpful?

Score 0

Comments:

dead boot alcatel pop c7 how to recovery

by

Add a comment

I've been having my OT6030X for over 3 years. And the crash issue has just begun. Hard reset to factory reset had been applied frequently. But it seems that it doesn't help. Even I don't install any apps out of factory apps but the problem is persistent. Any suggestion?

Was this answer helpful?

Score 0
Add a comment

This phone is crap. As soon as I get a new phone, I'm destroying this one with extreme prejudice.

Was this answer helpful?

Score 0
Add a comment

I have the same problem with this mobile phone. AOT 6040. Unfortunately i have to buy a new one.

Never in my life, i will buy an Alcatel mobile, again. Is a huge garbage.

Was this answer helpful?

Score 0
Add a comment

i have the alcatel one touch fierce XL and it keeps starting itself and turning off it doesn't even get past the boot screen or even lets me put it in recovery mode , I'm not even able to wipe the data cache on my device. What should I do ? please help , I have tried everything .

Was this answer helpful?

Score 0

Comments:

Keep pressing the power and volume down button together for 3-5 seconds at a time, repeating until the recovery mode menu appears. I kept pressing those buttons while it was powering on (before it got to the "starting Android, optimizing apps..." screen). We've cleared the cache partition and then rebooted (both from the recovery menu) but it's still stuck in the starting... Optimizing... Starting... loop, so we are about to do a hard reset and lose all my daughter's pictures :-(

by

Add a comment

Add your answer

Ronna will be eternally grateful.
View Statistics:

Past 24 Hours: 5

Past 7 Days: 31

Past 30 Days: 167

All Time: 7,929