A 17.3” gaming laptop by Asus.

8 Questions View all

Laptop not charging after falling on the DC power jack side

I have an Asus G75VX laptop and while it was plugged in my dog ran by and grabbed the cord causing the laptop to fall on the power jack side.

The side bezel is kind of pushed in and cracked around where the power adapter plugs into the computer.

When I plug the adapter into the power jack it does not charge.

What options do I have to try and get this fixed?

I don't know if it's the internal DC power jack or if it's because the bezel is broken and the power adapter plug is not reaching in all the way.

I was looking online for a guide to try and take the laptop apart or any suggestions and I couldn't find anything.

Any help on this topic would be much appreciated!!!!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

3 Answers

Chosen Solution

Hi Daniel

It sounds like a solder joint could have broken loose or something inside the charger itself. This particular laptop looks to have a charge port soldered to the board, so unfortunately you cannot just swap a flex. If you do not have any soldering experience or do not want to attempt the repair yourself, I would consult a local computer repair shop and inquire as to their soldering experience. Good luck!

Was this answer helpful?

Score 2


Thank you Eric. I will definitely look into that


Add a comment

Protect your mobile phone charger & earphone cords from twists, tangles, knots and splits with a funky Spiral Cord Protector.

Stand out from the crowd by combining several different colours and give your charger and earphone cords a completely different look.

Each Spiral Cord Protector is 45cm MINIMUM LENGTH and availability from our eBay listings and our dedicated website:






Was this answer helpful?

Score 0
Add a comment

Look this service guide, i hope usefull:


Was this answer helpful?

Score 0
Add a comment

Add your answer

Daniel Slattery will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 8

All Time: 929