Released in 2004 and identified by model number J3680. Compatible with Windows 2000 and newer software, and with OSX 10.3.8 and above.

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Display screen says phone is off the hook?

The display screen on my device says my phone is off the hook. Does anyone know how to fix this?

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1 Answer

Usually this message occurs when your dial-up modem or another device is using the phone line at the same time. The easiest way to check this is to disconnect other phones and devices that may be using the same phone line, and see if the message goes away.

If this does not solve your problem, disconnect and reconnect the power cord.

If the problem still persists, the line interface Product (LIU), the part that the phone line plugs into, may be defective or the HP product may need to be serviced.

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