Why is my screen not letting me drag it to unlock

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Alcatel One Touch Fierce

Released in 2013 Model number: ONETOUCH 7024W FCC ID: RAD386

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JackoAllMasteroNone @jackoallma91941 Rep: 229 5 2 · Answer 1 · 2014-11-21T21:16:35-07:00

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try dragging up first then over to unlock. Can you see the padlock symbol on the screen like normal?

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