A touchscreen smartphone made by LG released in September 2013 with the model number VS980.

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Why is my lg g2 screen not turning on?

i have an lg g2 that has been working great. i picked it up just now and the screen wont come on, only the backlight. i know that the phone is working since i still hear the alerts on my phone. But no images... how can i fix this? I already tried a soft and hard reset with no effect. the logo did not come up.. nothing but vibration. the power button on the back blinks light when i press it also... so it is responsive to some degree.. I took it apart to make sure all connections were still good. honestly everything looked identical to the video.. not sure what could have suddenly happened or what I should do next? Going to take it to sprint tomm but I dont have the repair plan so would rather find my own fix :/

Answered! View the answer I have this problem too

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I'm having the same problem, however the black color just barely turns a shade lighter, i cannot see anything at all ,but i too, can hear the background noises just as if phone was working perfectly. ..only diffrence is it happened when i dropped my phone,but i was sitting down and so it maybe dropped 3 feet with an otterbox!

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same here my phone dropped, Have you found a solution?????

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OMFG I JUST FIXED IT!!!! hold the power button, guess where pr

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same here but i got a little water in mine -_-

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Were you able to find a solution? My phone is having the same exact problem except for when I restart it the screen will turn on, but once I lock the screen it stays off.

Once the phone actually turns on it works but is EXTREMELY laggy. Still can make calls, recieve test, etc. But the phone is so slow I can hardly do anything on it.

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7 Answers

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If just your back light works, but the image doesn't show, hold the power button and bottom volume button simultaneously, this will do a soft reset and fix that problem. The back light and LCD picture goes through the same cable (the cable up near the top left). The bottom two connections for the screen deal with the digitizer only.

Monkeybiten, try the soft reset as well, but you may need to do a hard reset (Google LG G2 hard reset, it will delete everything, so I suggest backing up your info to the cloud). It's quite possible you have a virus (malicious app) that's sucking your phone's resources. You could try an anti-virus. AVG from Google play store is good.

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Thank you very much....I had the exact same thing happen and I used your solution

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What should I do if its just a lighter screen but it got a little water and only can hear vibrations and noises and it also has a couple whit streaks please help me

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My phone is the same problem

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yo!!!! thank you so much that definitely helped out !!!

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The solution instruction above worked perfectly. Thank you.

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If you've dropped your G2 (as some in this thread have already mentioned), even from a relatively small height (e.g. 6 inches), this is likely to be the cause. I had the same issue with mine, purchased 10/2013, with what I thought was a knock/drop not worthy of mention, at least, not compared to the abuse my previous iPhones and Galaxy 3 were subjected to with no resulting failures. I found that twisting the body of the phone got it to work intermittently and for long enough to allow me to back up the data before sending it to LG for repair, which they did with no objection as it was under warranty.

I'm not recommending twisting the phone as a solution, but rather to demonstrate that the physical force made the screen display properly again. This would correspond to those who said pressing the power button or other forceful actions solved the problem. I too thought it was to do with the power button until that stopped being effective. Basically, it appears that something gets disconnected, with regards to the screen, quite easily e.g. with a small knock or two . It certainly wasn't a software issue. The description of the fault by LG's repair centre was 'Screening', and the symptoms were as described in the original post here.

The UK warranty for this phone is 2 years (meaning that any phone with this problem at time of this answer being posted will still be under warranty and should be sent direct to LG - register on their website and initiate the return there), but I can't speak for the US.

In terms of fixing it yourself, you can try and there are videos on YouTube that show people dismantling the G2. Taking it apart alone didn't look like a job for the faint hearted (and I'm a fairly confident fixer), so check your warranty first. Other than that, twisting, pushing or otherwise forcefully manipulating your phone may solve the problem periodically, but trust me, it's no way to live!

I love the G2 (I still have it), but it isn't built for hard knocks.

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i know that it isnt build for being dropped or any sort of damage to it broke the screen 3 times 2 times by letting it slip out of my pocket and 1 time just straight face down from waist hight

but right now im trying to fix it replaced the screen but it wont come on or the power just doent flows through the whole system

but at other times like right now the phone is active led are blinking back and the front led and sometimes the screen comes up but most of the time it flickers when i lock it when i unlock the phone by pressing the back power butten the phone unlocks its vibrating makes sound but the screen stays of until i lock it again when i do that the screen blinks really fast just once and then its gone again

does anybody know how to fix that caus i just dont know anymore iv taken it apart like 20 times now but i cant find anything that has to do with it ordered almost every part new and still does not work properly can anybody help me plz??

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I have yet to find the solution, I even installed a new LCD and it still doesn't work.

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OMG! I am super thankful for the comment.

My Phone Problem: When the phone discharges completely I cannot start it back (plugged in to a charger).

Attempts: I tried everything I ever tried before.

- Holding the power button for short/medium/long periods (60s and above)

- Holding the power button + the volume down/up button

- Holding the power button + both the volume up and down buttons

- Plugging the phone to an external battery to charge (instead of charger)

- Plugging the phone to a PC to charge

Result: None!

Solution:

From GuyDudeFella

" I found that ---->twisting the body of the phone got it to work<-----..."

I suggest to do it gently and carefully. Now the phone starts from just a click of the power button. Thanks!!!!!!!

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it didn't work on my phone and now I am mad so thanks a lot for nothing

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I had the same problem. Just let the battery drain. I inserted the headphones and played the music ( i guessed the position of the music app). After 3 days of playing the same song, I put it for charging and I turned it on fresh like a baby :D

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was this with a dropped phone

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My phone fell and the screen blacked out. The back button light still worked and I would see the indicator light above the screen blink from time to time indicating the phone was on, just no picture. I tried the soft restart (holding the power button and volume down together). Phone would restart and turn back on but no display. I tried charging the phone, and that did not make the display appear. I tried smacking and knocking the edge of the phone. I tried the squeezing the sides the phone with no luck.

What I did that worked, it may be out of luck, was squeeze the bottom of the display screen where the home screen & task manager button would have been located (bottom, center of the screen) and it would light up. But the display only lit up when some pressure was applied to that area. Attempt at your own risk.

That was in enough time for me to have someone else swipe on the screen and back-up photos/videos, while I maintained pressure to the phone. Also, I turned on Pandora to keep it playing to drain my battery as much as possible per Teo's 2/27/2015 post above.

What happened next made my New Year! After a while, of doing that multiple times, the display would not turn back on with pressure, however I knew the phone was still on as Pandora was still playing. So I booted up my computer and used the USB cord and connected it from the laptop to my phone, just for giggles...and the screen turned on as it began charging. When I unplugged the charger, the display remained lit and is currently working. The swipes and touch screen appear to be in working order.

Now, this may have been luck on my part and may be due to my specific issue; but I thought I'd share my experience in hope it will help someone else.

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But I had to put in rice and it worked

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i want my phone delete all virus and open

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I have two lg g2 both same problem first one i had tried to change the screen but to no luck so I changed the power chip didn't work so I tried a hard reset end up corrupting my motherboard and now I'm stuck with a flashing red light second phone usb port broke in side of the phone so I changed it out it work for a second and then screen went blink couldn't get it back on just flashing red light but not that 8 flash pause like on the but motherboard so I plug it in to me computer and the phone turn on and booted up got a phone call and everything but went I unplugged it blink screen again and now I'm just stuck went the blank screen but phone works

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When there is dark or night my phone is not opening

And to open it i have to use some sort of light like torch , flashlight of other phone

Pls help me

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my lg g2 set on but display not show how do i solve this please help me

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Make this a questioj

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I charged my LG g2 phone for a long time... It was 100% charged when I took my phone. But suddenly it got switched off.. Im not able to turn it on after that... Each time I press the power button for more than a minute, it shows LG logo and turns off... This is happening from past 3 hours...please help me..

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yolanda will be eternally grateful.
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