The HTC Droid DNA is an Android-based, 4G LTE-capable smartphone designed and developed by HTC.

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The unit will not even light up today. What could cause this?

Worked fine when I went to bed. I am not sure if I left the unit charging or not. I often do. When I went to use it this am it would not come on. Tried to check charge with different charger. Nothing. Dead. Only had this one 5 months.

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Thanks for any help. I realize this is an older phone and the reason it is 5 months old is I broke the glass faceplate on mine and insurance replaced it with same model. I am very "electronic impaired" my husband used to handle this sort of thing. So please keep it as simple as possible. Again Thank you.

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Deck the Halls
With tools and Fix Kits

1 Answer

We have a troubleshooting page for this phone that may help you figure out what the problem is. We are currently in the process of creating replacement guides that relate to certain issues. I have the troubleshooting page link below. Hope this helps!

HTC Droid DNA Troubleshooting

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Here is a good forum you can also check out!

http://forum.xda-developers.com/droid-dn...

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Donna Ragsdale will be eternally grateful.
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