Menu

My Cart

Looks like your cart is empty

Browse Our Store
My Workbench

Get quick access to guides, parts, and answers for your devices

The LG Optimus G was announced on September 19, 2012. It is a smartphone designed and manufactured by LG Electronics. In the US it is available through AT&T and Sprint. AT&T carries the 8-megapixel camera E970, Sprint offers it with a 13-megapixel-equipped LS970 model.

28 Questions View all

Options

Phone Does Not Go Into Factory Reset Mode (Hard Reset)

i have a Lg Optimius G LS970. The Phone Locked me out and is asking for Email and Pass-code. Unfortunately i do not have my info, I am attempting to do a factory Hard Reset, however while holding down the Volume Down Button + Power Button, the Phone goes to the LG Boot Up screen and then shuts off. if i let go of the buttons the phone just boots up completely and takes me to the screen that asks for email and pass-code. Any Form of help would be nice, Thank You -

Alex

Answer this question I have this problem too

Is this a good question?

Yes No
Score 103

Comments:

if i do this reset to my g stylo, will i go back to lollipop or am i stuck with marshmallow? because with mine i can't switch any of my apps from internal storage to my 64gb microsd card i bought from target 3 months ago. i get the error message stating not enough space.

by

My lg ms345 had says no command after I tried to update it and it said error so I took out the battery and that's what it says

by

I had to do a remote wipe using Norton I had on m phone and It worked

by

I hold down the power button and volume button but the LG sign comes on and goes off repeating what do I do

by

I can't seen to hard set my phone,is there any other wayci can rest it

take

by

Show 11 more comments

Add a comment
MacBook Battery Fix Kits
Fix Kits Starting at $69.99
MacBook Battery Fix Kits
Starting at $69.99

17 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Exact same thing happened to me. The phones recovery wouldn't work.

U power the phone off..wait 4-5 seconds after it goes off and then you hold the volume down button and power button....as soon as lg screen comes on you let go of the power button ONLY for a sec and push it again while still holding the volume down the entire time..keep it there until the factory page comes on.. It took me a cpl tries.. I'm not sure if I held the volume button down and power at the same time in the first step or hit volume for a a second before the power so u can try both

Was this answer helpful?

Yes No
Score 29

Comments:

After looking at tons of answers on a bunch of different websites, this comment was finally the only thing that worked for me. Trust me, I have factory reset MANY phones in my time, it's just been a minute since i've done one, but I knew it was power + volume down keys while turning it on. The only reason why it didn't work after a ton of trys was because when the LG logo appears you have to let go of power (while still holding volume down), then press and hold power again until reset screen appears (note: dont let go of the volume down at all until the reset screen appears, only let go of the power button then press and hold it again after)

by

thank you so much. only thing that worked for me.

by

Nothing works for me. I will never buy one of these phones ever again. I can't even factory reset it

by

What Michael said did it Linda, don't wait with letting go of the power button until the second LG life's good screen appears, let go of it for a quick second when the "lg logo with powered by android on the bottom appears" hope it works for you too

by

OMG! I tried so many times and your method seems to work for me. You took it step by step I thought I was gonna have to buy a new phone. But you saved me from that. Thank you so much :-) :-)

by

Show 19 more comments

Add a comment

Options

The hard reset steps are :

1.Turn off the phone

2. Press and hold Volume Down Key + Power/Lock Key at the same time.

3. Release the keys when the FACTORY HARD RESET screen appears.

4. Read the warning and press the Power/ Lock Key to confirm. Press any other key to cancel.

5. Press the Power/Lock Key to confirm once more or press any other key to cancel.

6. Your device will perform a hard reset.

If not working maybe the recovery is broken.

You can use LG Mobile Support tool to repair your LG cell phone, after download select menu Customer Support > Recovery Phone

LG LS970 Optimus G Safe Mode and System Recovery

Using Safe mode

To recover your LG LS970 phone when malfunctioning.

1. Turn off your phone and reboot. When you see the booting animation (Rethink Possible SM)

press and hold the Volume Down Key . Your Home screen will then be displayed with the words "Safe mode" in

lower left corner.

2. From the Home screen, tap the Menu Key and tap All settings > General tab > Applications.

3. Tap one of the available tabs at the top of the screen and select the application you wish to uninstall.

4. Tap Uninstall and OK to confirm.

5. After uninstalling the application, turn off and reboot your phone.

Rember that this steps will delete your data!!

Tell me if working!!

Was this answer helpful?

Yes No
Score 5

Comments:

I tried to do a hard reset and it froze on me . it's on LG Life's Good and Powered By android . what do I do now .???

by

Noone here is helpful at ALL! I have a recently unrooted LG Optimus fuel from straight talk. I enabled EVERY SYSTEM app and I can't Open my system settings... Also can't do a hard Reset because all I get is a CONSTANT "Home has stopped" Error message!!! HOW CAN I FACTORY RESET THIS PHONE?? It's NOT bricked bc it still works fine, but slow as F, which is why I want to Factory Reset. ANY ANSWER that isn't the Same BS would be GREATLY APPRECIATED!!!!

by

yeahh wtf is up I have the same problem, , , I m guessing a viral or m,alware issue . unable to root or hard reset .

anyone any ideas LG Destiny from net10/tracfone..

by

I have an lg optimus and my friend has an older model lg touch screen I cannot factory (hard) reset or get a bootlog screen. The phones just cycle on then off. Leaving me no option to reset or access safe mode. I am super !#^&@@

by

how do i do this if the phone has been factory reset and wants a google account that has already been synced to the phone ... but i bought the phone used so i dont know the accounts that were synced before i got the phone ?

by

Show 6 more comments

Add a comment

Options

With the phone off hold the power/lock key and volume down at the same time. Once the back/home/menu key lights up release all the buttons. This will take you to the recovery menu. Use the volume keys to highlight the option you want then use the MENU button to enter your command. The power/lock key does not work as the enter command. Hope this helps.

Was this answer helpful?

Yes No
Score 5

Comments:

My phone when I turn it off then do the reset it just keeps going on and off it won't factory reset and that's when I hold the power volume down and lock key

by

Having the same problem. Doing all of these steps do not work. It just starts over, right back to the start up screen then it keeps asking for the email login to unlock the phone. My son created it and doesn't remember what it is, so now the phone is completely locked out, with no option for an email recovery.

by

My LS970 is not letting the back/home/menu functions to work. They light up and then go out. It is stuck in the recovery menu but wont perform a reset.

by

Hold the volume down and the power key until you see the lg logo appear and then hurry and hold the volume up and the power button to hard reset

by

Thank u like an angel been tryingfir 24 hrs thank u

by

Add a comment

Options

http://www.hardreset.info/devices/lg/lg-...

Was this answer helpful?

Yes No
Score 2

Comments:

I tried power button and both volume keys at the same time and it worked!

by

Add a comment

Options

This question was asked I seen you a couple years ago but I was having the same problem and I figured that I put in my answer. I found that if you do not have your phone charged to more than 30% battery and you are unable to do the reset on the phone. I'm assuming because the reset will be cancelled if the phone dies completely. Hope this helps!

Was this answer helpful?

Yes No
Score 2
Add a comment

Options
  1. # Tapez <entrée> pour insérer un autre élément dans la liste ou tapez <entrée> deux fois pour terminer la liste. Pour créer des sous-éléments, tapez une fois le caractère de la puce pour chaque niveau de mise en retrait voulu (par exemple ##).

Was this answer helpful?

Yes No
Score 2
Add a comment

Options

Yes yes, I think it is because either your volume button isn't working, or you keep on clicking the home button first. Try the volume button, then home button.. If not, probably time to either change your password or get a new phone.. My brother had the same problem.

Was this answer helpful?

Yes No
Score 2
Add a comment

Options

How to Factory Reset / Hard Reset Tracfone LG L34C Optimus Fuel

Herman Anderson Tracfone Hard Reset

Performing Factory Reset on Tracfone LG L34C Optimus Fuel – Have any problem, glitches, issue, bugs and software problem on your Tracfone LG L34C Optimus Fuel and no matter what you do, those problems are still there? If that so, then it is time for you to perform hard reset.

Hard reset or factory reset is the term that was used to bring your device back to what it was when it left the factory. Meaning that there are no 3rd party applications or any data that you add after you bought it.

Factory Reset Tracfone LG L34C

Is this action worth to do? The answer is yes, especially when you encounter problem that you can’t solve with other action.

Performing hard reset is not that difficult. You can do this using two methods. The first one is by accessing factory reset from system setting in your device. This is the normal way to do it, but if you can’t do it for whatever reason you have in there, use the second method.

Soft Factory Reset Tracfone LG L34C

Start by go to phone Settings.

Find the “Backup & Reset” option among the available menu and tap on it.

You will find more option, and you need to find “Factory Data Reset” and then tap on it.

At the bottom, you will see the option of “Reset Phone”, tap on this option as well.

Enter your unlock sequence if you have configured one, then tap “Erase Everything” and OK to confirm.

Wait until the process is completed, where the phone will reboot back to its normal mode.

RELATED POST: Tracfone LG L34C Optimus Fuel User Manual Guide and Instructions

Hard Factory Reset Tracfone LG L34C

It’s a little bit complicated, but as long as you follow the guide, you will be all right:

Power OFF the phone.

Press and hold Power button and Volume Down button in the same time for several seconds.

Keep doing this until you see LG logo appear on the screen. When the logo is appear, release both buttons but for 1 seconds only.

Remember that release both buttons just for 1 seconds before you press and hold them once again.

When you do it right, the device will boot into Recovery Mode where you can see it on the screen and this is where you can release both buttons.

In recovery mode, you can navigate through the menu using Power Up and Down button.

Use those buttons to find and the highlight “Wipe Data / Factory Reset” option. Use Power button to make the selection.

Select the “Yes” option on the first dialog box and another dialog box will also show up to confirm your action. In the second dialog box, select “Yes” and let the factory reset process begin.

It is not that difficult and with a little practice you can do it smoothly. Now, always remember to back up your data before you perform this action. Do the backup either manually or using specific software or any other way you prefer so you can restore it back after the factory reset complete

Was this answer helpful?

Yes No
Score 2

Comments:

It should be noted that ALL LG phones do the same procedure except that certain models will use the VOLUME UP key instead of the down button!!!

by

My phone just one day when I turned it onsays boot certification verify booting error and I take battery out then I hold down the power button and volume button but the LG sign comes on and the booting error screen comes on then goes off repeating what the !&&* do I do

by

Add a comment

Options

OK I just did it all you have to do is make sure not to let go of the volume down button and the power button until it goes to the factory reset screen

Was this answer helpful?

Yes No
Score 1

Comments:

my optimus goes to factory reset process but the android figure never appears the it shuts down and reboots so

ow what?

by

Add a comment

Options

Hard reset is not working and by going to setting to back and reset it also not plzz tell me third way to hard reset.

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

On some LG phones Android 6 contiguously hold volume up and hold power until LG screen displays, then release the power button for a second, then reapply power to access factory reset menu. (hard reset, while powering up your device) Use volume keys to navigate and power button to accept

Important if resetting because of a faulty digitizer touch screen, the phone will have to be sent out, fixed or replaced, reset is not recommend if you wish to save the data.

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

how to hard reset lg optimus fuel lg140 chem

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

how to make lg mobile f160lv restore factory recovery mode ke bagair

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

Can't get the lg4 to go into reset screen how do I reset it now

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

have a Lg Optimius G LS970. The Phone Locked me out and is asking for Email and Pass-code. Unfortunately i do not have my info, I am attempting to do a factory Hard Reset, however while holding down the Volume Down Button + Power Button, the Phone goes to the LG Boot Up screen and then shuts off. if i let go of the buttons the phone just boots up completely and takes me to the screen that asks for email and pass-code. Any Form of help would be nice, Thank You -

Alex

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

I have an Lg fiesta LTE (lgl64vl) trackphone that I purchased but am locked out of by the google account verification security. I have no way of getting to previous email to pass the FRP. I’m searching everywhere for the steps to get into download mode or recovery mode, but I’m having absolutely no luck at all. Is there a program I could use and just flash stock rom back onto it, or can I use Command prompt to access and flash it that way? Everywhere I’m looking says Lgl64vl is unrootable at this time. I just wanna fix my phone so I can give it to my friend to use till he gets his replacement finally.

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

how i reset my galaxy mega to factory

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Alex will be eternally grateful.
View Statistics:

Past 24 Hours: 137

Past 7 Days: 849

Past 30 Days: 3,673

All Time: 211,032