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Current version by: Sam Goldheart ,

Title:

Phone Does Not Go Into Factory Reset Mode (Hard Reset)

Text:

i have a Lg Optimius G LS970. The Phone Locked me out and is asking for Email and Pass-code. Unfortunately i do not have my info, I am attempting to do a factory Hard Reset, however while holding down the Volume Down Button  + Power Button, the Phone goes to the LG Boot Up screen and then shuts off. if i let go of the buttons the phone just boots up completely and takes me to the screen that asks for email and pass-code. Any Form of help would be nice, Thank You -

Alex

Device:

LG Optimus G LS970
LG Optimus G LS970

Status:

open

Original post by: Alex ,

Title:

Phone Does Not Go Into Factory Reset Mode (Hard Reset)

Text:

i have a Lg Optimius G LS970. The Phone Locked me out and is asking for Email and Pass-code. Unfortunately i do not have my info, I am attempting to do a factory Hard Reset, however while holding down the Volume Down Button  + Power Button, the Phone goes to the LG Boot Up screen and then shuts off. if i let go of the buttons the phone just boots up completely and takes me to the screen that asks for email and pass-code. Any Form of help would be nice, Thank You -

Alex

Device:

LG Optimus G LS970

Status:

open