Laptops manufactured by Asus.

1048 Questions View all

iPhone 4 not recognized

My iphone charges but it doesn't show up on the computer. I can't download photos to computer.

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Most Helpful Answer

Hi,

If you connect the phone to this laptop for a first time, maybe you need drivers for it.

Open "Device manager" and check for unknown device. You must have - Portable device>Apple iPhone. If not, install iTunes, this will fix the problem.

If you have already installed iTunes on this laptop and you have an Apple device in the device manager, then try on another PC and with a different cable (to be sure where is the problem).

Finally, if the phone can't be connected (with other PC, with a different cable), this means that you have a hardware problem - maybe your Dock connector flex cable is the problem.

iPhone 4 Dock Connector Replacement

You can try first only to reconnect the cable to the mother board like in step 9, without removing the battery (only disconnect it first).

And finally, you must change the flex cable.

Regards.

Was this answer helpful?

Score 2
Add a comment

Add your answer

joyce will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 13

All Time: 892