The HP PSC 2410 All-In-One is just that – it is a fax machine, scanner, printer, and copier. It was released in August of 2003 by Hewlett Packard.

12 Questions View all

once turned on, my photosmarts starts clicking and won't operate!

Once i turn on my photosmart, it starts clicking and won't operate!

Answer this question I have this problem too

Is this a good question?

Score 9

Comments:

you can also call H.P. for help

they fixed mine for free. 1-800-474-6836

you'll get this recording saying to go to the web site but just wait it will send you to somebody after awhile.

then tell them whats going on and they will help you fix it

by

When it stops clicking , the on light blinks and the screen stays on with the hour glass. Nothing seems to work. 903-447-0037

by

Add a comment

5 Answers

Most Helpful Answer

I have the same problem. I removed the glass so I could see what was happening. The scanner head moves OK but when first turned on drives in fits and starts until it reaches home but it doesn't know it is home so it continues to drive making the clicking sound as the gear driving the toothed belt slips over the belt teeth. If left it will probably will wear off the belt teeth. I don't see a limit switch nor anything that resembles a "I'm home" position sensor. Good opportunity to clean the glass inside but it won't he;p if I can't get the scanner to know where it is. Any offers or suggestions?

Was this answer helpful?

Score 2

Comments:

Some of the answers are to general and basic for Bob's question. I have the same issue with my printer. It's important to note that the clicking noise is clearly coming from the scanner (top) of the unit rather than anything from the main section (bottom), including cartridge alignment, power on/off sequences or paper jams.

by

Add a comment

Disconnect the printer, connect it, turn it on, turn it off, and the turn it on, and it should work.

Was this answer helpful?

Score 1
Add a comment

The printer head may be stuck and trying to return back to its start position. Check it for obstructions and see if you can tell if it is trying to move and causing the clicking and keeping printer from being able to do anything else until it is where it should be.

Was this answer helpful?

Score 0
Add a comment

I disconnect the mii engine and running the printer again, but the mini engine keeps on turning left and right.

That's why i,am thinking the mini engine is broken and need to be replaced. If the engine is still to buy/

Was this answer helpful?

Score 0

Comments:

I , ll take the whole scanner off the machine and ther are no damages on the belt or so.

Must be the engine or something in the electronics.

Please give me some good advices what to to.

by

Add a comment

There is either a timing belt or a timing wheel that sets the limits of the print head motion. If it is a timing belt, it would be made of metal with a lot of little slots, one or more may have dirt or debris that interrupts its timing. The same with the timing wheel, usually black and mounted next to the stepper motor that moves the print head.

Was this answer helpful?

Score 0
Add a comment

Add your answer

james houston will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 9

Past 30 Days: 19

All Time: 1,786